Return & Exchange

Return & Exchange Policy

We sincerely apologize if you receive defected or incorrect items from us. We do check through the items before shipping out but sometimes we just simply miss the mark.So, we do offer return & exchange for defected or incorrect items sent with the following conditions:

  • Cost for return shipment as well as shipment back to recipient is born by Cat in the Bowl
  • Return & exchange are acceptable within 7 days of dispatched date for domestic orders and within 20 days for international orders
  • In the case of exchange unavailability, we will proceed with full refund within 7 working days after we receive the item