Shipping Information

General

  • We ship within Malaysia and worldwide.
  • We charge actual shipping costs rounded down to nearest RM (Malaysian Ringgit) per shipment. We do not make profit from postage charges.
  • We ship via the Malaysian Postal Service. We do not use any other service at the moment.
  • Malaysia Postal Service does not deliver to PO Boxes. Feel free to use any other address except PO Boxes. Exception is for addresses in East of Malaysia (Sabah and Sarawak).
  • We provide next day shipping except on Saturday, eve of Public Holidays and Public Holidays.
  • Once your order has shipped, a Shipping Confirmation email, with tracking information if applicable, will be sent.
  • Any order, domestic or international, totaling over RM250 will not be allowed to ship via an uninsured method.
  • We accept C.O.D. orders at certain locations in Klang Valley. Refer to payment method section below.
  • We cannot be held responsible for lost or stolen parcel. We cannot control the behavior of other humans at any circumstances.
  • We will file claims for those that are insured.
  • Any duties and taxes for international shipments are at the cost of the customer. Cat in the Bowl is not responsible for any extra charges once the original package has been shipped.

Shipping Options

Domestic

This is for shipping addresses within the Malaysia (West and East). We have 2 options:

  • Pos Laju (free domestic shipping):
    • With tracking number but not insured.
    • Requires sign off and hence requires someone at the recipient end to be available during time of delivery.
    • Not day guaranteed, but averages 2-3 business days.

International

This is for any shipping address outside of Malaysia.

  • We currently only ship to Australia, Brunei, Canada, Germany, Indonesia, New Zealand, Singapore, United Kingdom, and United States. If your country is not listed here, drop us an email, we’ll try to work something out for you.
  • At the moment we only offer 1 options:
    • Registered Small Packet via Malaysia Postal Service :
      • Usually 5-10 days.
      • With tracking number but not insured.
      • Delivery is made by the destination country’s postal service.
      • Shipping cost is shown during the checkout process.